Paratransit Services
We understand the
Americans with Disabilities Act (ADA) and the requirements it poses on
our clients. Our experience includes the supply of health-care-related,
on-demand services to hospitals, social services, non-profit organizations and
Medicaid departments of local government.
Through our exclusive arrangement with our ADA advisor, Dr Rosalyn Simon, we
have developed a proprietary sensitivity training program which all paratransit
employees must pass, to ensure that our staff treat all our customers with
understanding and empathy.
We can take on all or any paratransit component from operations to
scheduling/routing/dispatch to taking reservations through call centers and
even certification. We are Trapeze experts – being a major licensee ourselves
as well as being fluent with other demand-responsive routing and schedule
software.
And we pride ourselves on being a leader in managing the Access–to-Jobs
programs, connecting urban residents with jobs in outlying regions, 24-hours a
day, 7 days a week.
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Specialized and demand-led transportation takes creative
thinking to find cost-effective, successful solutions. Working closely with our
clients and customers, we are focused on keeping transportation links open for
all our customers.
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